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LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

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Lap Gadgets Shipping Policy (India)

Free Shipping:

  • We offer free shipping within India for orders weighing up to 500 grams.

Cash on Delivery (COD):

  • COD is available for all orders.
  • A convenience fee of ₹50 may be added to your order total if you choose COD.

Delivery Time:

  • We aim to dispatch all orders within 24-48 hours of receiving your payment.
  • Standard delivery time is 3-5 business days after dispatch.

Tracking Your Order:

  • You will receive an email notification with tracking information once your order is shipped.
  • Please allow up to 24 business hours for the tracking number to become active on the courier’s website.

Order Changes & Cancellations:

  • You can request to cancel your order free of charge within 2 hours of placing it, provided it hasn’t been shipped yet.
  • If your order has already been shipped, you will be responsible for all shipping charges (original and return) and a 5% restocking fee for non-defective items.

Returns & Replacements:

  • We offer a 10-day easy return policy for non-defective items. We will provide you with a pre-paid return label for free returns within this period.
  • Defective or Dead-on-Arrival (DOA) items can be replaced free of charge. Please notify us within 10 days of delivery via email at [email protected]
  • Replacement options may vary depending on stock availability.

Important Notes:

  • We currently only offer delivery within India.
  • We use a predetermined courier service to ensure fast and reliable delivery. The specific courier company will be assigned based on your order and location.
  • In rare cases where reverse pickup is unavailable, you may be required to return the product at your own expense.

Contact Us:

If you have any questions regarding our shipping policy, please don’t hesitate to contact us via email at [email protected] or by phone at 8160159928.

Lap Gadgets Warranty Policy (India)

Lap Gadgets offers a warranty on all our laptop parts to ensure customer satisfaction and protect against manufacturing defects. The warranty period varies depending on the part category:

Warranty Coverage:

  • This warranty covers defects in materials and workmanship under normal use.
  • Lap Gadgets will repair or replace, at its discretion, any defective parts covered by this warranty.

Warranty Periods:

  • Batteries: 6 Months to 12 months Limited Warranty
  • Chargers: 12 Months Limited Warranty
  • Keyboards: 6 months Limited Warranty
  • Screens: 1 Year Limited Warranty

What’s Not Covered:

  • This warranty does not cover any damage caused by:
    • Accidental drops, spills, or electrical surges.
    • Misuse, neglect, or improper installation.
    • Unauthorized repairs or modifications.
    • Normal wear and tear.
  • This warranty is void if the warranty sticker is tampered with or removed.

How to Make a Warranty Claim:

  • To make a warranty claim, please contact Lap Gadgets customer support within the applicable warranty period at [email protected] or by phone at 8160159928 / 0261-3510304 .
  • You will be required to provide a copy of your purchase receipt and a brief description of the issue.
  • Our customer support team will then guide you through the return process and advise you on the estimated repair or replacement timeframe.

Additional Information:

  • Lap Gadgets reserves the right to replace any defective part with an equivalent or refurbished part.
  • This warranty is offered by Lap Gadgets and is not transferable.

Contact Us:

If you have any questions regarding our warranty policy, please don’t hesitate to contact us via email at [email protected] or by phone at 8160159928.

Lap Gadgets - Return and Replacement Policy

returns

At  Lap Gadgets, we are committed to ensuring your satisfaction with every purchase. Our return and replacement policy is designed to provide you with peace of mind and convenience. Below are the details of our policy:


Replacements:

Following the fulfillment of your order, we offer a hassle-free replacement process. Key points regarding replacements include:

  • Replacements are provided at no additional cost for products deemed Dead-on-Arrival (DOA) or faulty. Customers must promptly notify us of such issues through email at [email protected] within 10 days of order delivery.
  • In cases where reverse pickup service is unavailable from our logistics partners, customers are responsible for returning the products to Lap Gadgets at their own expense and risk.
  • Replacement orders will be processed once the claimed DOA or faulty product has been returned to Lap Gadgets and verified by our representatives to be free from tampering.
  • Tampered products, serial number tempered will not be eligible for replacement.

Returns:

Products may be returned within 10 days of the delivery date under the following circumstances:

  • Dead-on-Arrival (DOA)
  • Defective products (not functioning as per product documentation)
  • Physically damaged products (reportable within 24 to 48 hours of delivery)
  • Delivery of an incorrect product

Returns meeting the above criteria are eligible for a full refund or a free replacement, depending on the customer’s preference.

However, returns initiated due to customer error or compatibility issues occurs due to wrong purchase will incur a 5% deduction from the order value, along with actual two-way logistic charges. We strongly advise customers to seek clarification from our representatives prior to placing their order to avoid such situations.

Important Guidelines:

To ensure a successful return or replacement, customers must adhere to the following guidelines:

  • Maintain the items in their original condition, including the brand outer box, MRP tags/stickers, user manual, warranty cards, and all original accessories in manufacturer packaging.
  • Return the concerned products to our warehouse in their original packaging, with all original components, manuals, accessories, and warranty cards.
  • We cannot be held responsible for delays caused by technical glitches or factors beyond our control, including those involving our partners and vendors.
  • Refunds or replacement dispatches will be processed once our experts have verified the reason for return or replacement.
  • Refunds typically take 7-10 business days to reflect in the original method of payment.

For any inquiries or assistance, please feel free to contact us. We are here to help.

All returned products undergo rigorous testing supervised by expert technicians selected by Lap Gadgets to ensure accuracy. Requests for returns of products found to be functioning correctly, as per their documentation, will be declined.

Thank you for choosing Lap Gadgets. Your satisfaction is our priority.

Lap Gadgets Cancellation Policy (India)

Lap Gadgets understands that there may be situations where you need to cancel your order. Here’s our policy to ensure a smooth experience:

Order Cancellation:

  • You can cancel your order free of charge within 2 hours of placing it.
  • To cancel your order, please contact our customer support team as soon as possible via email at [email protected] or by phone at 8160159928/0261-3510304.

Important Notes:

  • We can only cancel orders that have not been shipped yet.
  • If your order has already been processed and shipped, cancellation is not possible. However, you may be able to return the order according to our return policy (Return Policy).
  • We reserve the right to cancel orders due to stock unavailability, pricing errors, or fraud concerns. We will notify you in such cases and provide a full refund for any pre-payments made.

Timeframe for Refunds:

  • Once your cancellation request is confirmed, we will initiate a refund for the canceled amount within 48 business hours.
  • The refund will be processed through the original payment method used while placing the order.
  • Depending on your bank or payment processor, it may take an additional 3-5 business days for the refunded amount to reflect in your account.

Contact Us:

If you have any questions regarding our cancellation policy, please don’t hesitate to contact us via email at [email protected] or by phone at 8160159928.

Get Same Day Delivery

Order before 4 pm to get same day . Same Day Delivery charge as actual to be paid at the time of delivery.  Or Get next day delivery for order after 6 pm to 11.00 pm 

 (Same day & next day delivery available in Pune, Bengaluru, Surat,  Ahmedabad, Hyderabad, Chennai, Delhi NCR, Mumbai for prepaid orders only) 

Same day delivery not available on holidays and Sunday.

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Your safety is our highest priority:

We use industry best tools to protect your valuable data and privacy. Our payment security system encrypts your information throughout transmission. We never share your credit card details with any third-party vendors, and we don’t sell your information to others. 

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LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.
Need help now? Let’s chat on whatsapp

LAP GADGETS CUSTOMER SATISFACTION PROMISE

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

Easy Returns
Shipping Across India

Free shipping across nation for selected products. Shop at lapgadgets.in with confidence by mode of Cash on delivery / credit / debit card in selected cities. With more than 26000 pin code covered in India.

You can shop at lapgadgets.in with confidence. We have partnered with Paytm & Razorpay, a leading payment gatewayin India, to accept credit / debit  cards, netbanking, wallet payment and electronic check payments safely and securely for our customers.

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Excellent Support

Best in class customer support. We consider your issues as ours. We are available on call (0261-3510304) or watsapp (click here) or mail us your query at [email protected]. Timings are 10:30 am to 6.30 pm 

Get experts advice in buying correct laptop parts. Avoid the risk of laptop failure and other damage which may occur due to wrong part purchase. Our experts will be happy assisting you.

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If you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.

Need help now? Let’s chat on whatsapp.

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