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Order Status

 

Has My Order Shipped ?

Shipping information will be available the day after your item has shipped. In most cases, products will be processed and shipped within 24 hours of receiving the order. 

How do I track my order?

Follow the Steps as shown below
ORDER

After Clicking on Order history in step 2 click the view button on your order.

step2

After Clicking on View in Order Section you will See a button to track your Order.

track

What should I do if my order never arrives?

Please allow up to 10 business days for your item to be delivered. If it still does not arrive, please contact us. We will get back to you shortly

Can I change my order once it has been processed?

Generally, orders cannot be changed once they have been placed. However, if you contact us immediately after placing the order, we will try our best to accommodate the change(s). If the order has already been shipped out, we can not make any changes.

I need a copy of my receipt/invoice.

In Step 3 Click Download Invoice to get copy of your Invoice
 

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On all orders below 500 grams

Easy 10 days returns

Free returns within 10 days

30 days money back

If not satisfied get refund*

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LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.
Need help now? Let’s chat on whatsapp

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Lap Gadgets - Return and Replacement Policy

returns

At  Lap Gadgets, we are committed to ensuring your satisfaction with every purchase. Our return and replacement policy is designed to provide you with peace of mind and convenience. Below are the details of our policy:


Replacements:

Following the fulfillment of your order, we offer a hassle-free replacement process. Key points regarding replacements include:

  • Replacements are provided at no additional cost for products deemed Dead-on-Arrival (DOA) or faulty. Customers must promptly notify us of such issues through email at [email protected] within 10 days of order delivery.
  • In cases where reverse pickup service is unavailable from our logistics partners, customers are responsible for returning the products to Lap Gadgets at their own expense and risk.
  • Replacement orders will be processed once the claimed DOA or faulty product has been returned to Lap Gadgets and verified by our representatives to be free from tampering.
  • Tampered products, serial number tempered will not be eligible for replacement.

Returns:

Products may be returned within 10 days of the delivery date under the following circumstances:

  • Dead-on-Arrival (DOA)
  • Defective products (not functioning as per product documentation)
  • Physically damaged products (reportable within 24 to 48 hours of delivery)
  • Delivery of an incorrect product

Returns meeting the above criteria are eligible for a full refund or a free replacement, depending on the customer’s preference.

However, returns initiated due to customer error or compatibility issues occurs due to wrong purchase will incur a 5% deduction from the order value, along with actual two-way logistic charges. We strongly advise customers to seek clarification from our representatives prior to placing their order to avoid such situations.

Important Guidelines:

To ensure a successful return or replacement, customers must adhere to the following guidelines:

  • Maintain the items in their original condition, including the brand outer box, MRP tags/stickers, user manual, warranty cards, and all original accessories in manufacturer packaging.
  • Return the concerned products to our warehouse in their original packaging, with all original components, manuals, accessories, and warranty cards.
  • We cannot be held responsible for delays caused by technical glitches or factors beyond our control, including those involving our partners and vendors.
  • Refunds or replacement dispatches will be processed once our experts have verified the reason for return or replacement.
  • Refunds typically take 7-10 business days to reflect in the original method of payment.

For any inquiries or assistance, please feel free to contact us. We are here to help.

All returned products undergo rigorous testing supervised by expert technicians selected by Lap Gadgets to ensure accuracy. Requests for returns of products found to be functioning correctly, as per their documentation, will be declined.

Thank you for choosing Lap Gadgets. Your satisfaction is our priority.

Warranty Terms:

Hello and welcome to our store! We are committed to providing the best service possible and want to ensure that you have the most up-to-date information on our product warranties. Rest assured that all of our products come with a warranty specific to their particular model. We encourage you to take a moment to check the product description or specification before completing your purchase, so that you are aware of the specific warranty offered for your item. 

For example, we want you to know that for laptop batteries, we provide a 6-month or 12-month warranty, depending on the product. As for laptop chargers, the warranty period is 12 months. We hope that this information is helpful to you and that you can shop with confidence, knowing that we stand behind the quality of our products and are ready to assist you with any questions or concerns you may have.

Get Same Day Delivery

Order before 4 pm to get same day . Same Day Delivery charge as actual to be paid at the time of delivery.  Or Get next day delivery for order after 6 pm to 11.00 pm 

 (Same day & next day delivery available in Pune, Bengaluru, Surat,  Ahmedabad, Hyderabad, Chennai, Delhi NCR, Mumbai for prepaid orders only) 

Same day delivery not available on holidays and Sunday.

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Your safety is our highest priority:

We use industry best tools to protect your valuable data and privacy. Our payment security system encrypts your information throughout transmission. We never share your credit card details with any third-party vendors, and we don’t sell your information to others. 

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LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.
Need help now? Let’s chat on whatsapp

LAP GADGETS CUSTOMER SATISFACTION PROMISE

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

Easy Returns
Shipping Across India

Free shipping across nation for selected products. Shop at lapgadgets.in with confidence by mode of Cash on delivery / credit / debit card in selected cities. With more than 26000 pin code covered in India.

You can shop at lapgadgets.in with confidence. We have partnered with Paytm & Razorpay, a leading payment gatewayin India, to accept credit / debit  cards, netbanking, wallet payment and electronic check payments safely and securely for our customers.

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Excellent Support

Best in class customer support. We consider your issues as ours. We are available on call (0261-3510304) or watsapp (click here) or mail us your query at [email protected]. Timings are 10:30 am to 6.30 pm 

Get experts advice in buying correct laptop parts. Avoid the risk of laptop failure and other damage which may occur due to wrong part purchase. Our experts will be happy assisting you.

Expert's Advice

Online. In store. Always free.

If you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.

Need help now? Let’s chat on whatsapp.

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