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Buyer protection

Shop with condidence

Money Back Guarantee

We promise your money back if the item you received is not as described or damaged or if your item is not delivered within the 30 Days Buyer Protection Period. You can get the refund in 7 days after the claim process finishes.

All products can be requested for Return Merchandise Authorization within the warranty of return (10 days). All returns require a Return Merchandise Authorization from our team. To do so kindly email us at help[@]lapgadgets.in

1. Contact customer support

Drop a mail with your concern at [email protected] with your order number in subject and brief your concern with images in case it is required.

2. Request for refund / replacement

Our support executive will come with possible solution to your issue. If agreed you can get a replacement or you can ask for refund within 10 days of receiving the order.

3. Get money back within 7 days

Mostly we refund you back within 7 days. In case the issue is not resolved then you can raise your voice at our watsapp by clicking on the icon above.

Terms & condition for money back guarantee:

    • Request submitted for return/refund/replacement within 10 days after the delivery date will be served by us, we will arrange return pickup for free. Request for return/refund/replacement after 10 days after delivery date will not be served free and customers has to self courier the item back to us on their own cost. All request must be raised at our whatsapp 912613150304 or email us at help[@]lapgadgets.in.
    • We will arrange for return pickup through a logistic partner if the request for return is submitted within 10 days after delivery. However, in the event the logistic partner is unable to pickup the parcel, you will be informed by mail and you will have to dispatch the parcel to seller through a reputed courier (India post, professional courier ). Return address will be given in email. The freight charges for such products shall be reimbursed to you on successful receipt of product and verification of the same (Return charges are not refunded if the item is returned after the period of 10 days is over post delivery date)
    • Returns are subject to verification and checks in order to determine the legitimacy of complaint/return. During pick-up, your product shall be checked for the following conditions:
    • For Original brand products of Dell, Lenovo, HP, no returns are accepted unless the item has defect in it. Returns for original products are accepted only if the Brand service center denies to replace or they provide a service denial letter or a diagnostic report from the brand service center about the non working or defect in the product purchased from Lapgadgets.in
ForConditions
CorrectnessIMEI/ name/ image/ brand/ serial number/ article number/ bar code should match and MRP tag should not be removed and clearly visible.
CompletenessAll in-the-box accessories (like laptop battery, screw driver kits, instruction manuals, chargers, headphones, etc.), freebies, warranty/guarantee cards and combos (if any) should be present.
Non UsageThe product should be unused, unwashed, unsoiled, without any stains and with non-tampered quality check seals/ warranty seals (wherever applicable).
Non-damage (Product)The product should be undamaged and without any scratches, dents, tears or holes.
Non-damage (Packaging)Product’s original packaging/ brand box should be undamaged.
  • Products may be rejected for return if they are not returned as per the conditions mentioned above. Products may also be rejected for return (for refund or replacement) if sent directly to us without return authorization from Lap Gadgets over email.
  • After receiving the returned package, our RMA department will process the RMA as well as inspect the returned items. For a refund RMA, the refund funds will be posted to you, please allow 5 to 7 business days for your bank to make it available. The processing time is vary and according to your bank’s policy
  • If the product received does not pass the verification and checks, the product shall be shipped back to you.
  • In case the replacement product is out of stock, a refund shall be initiated.
  • Lap Gadgets reserves the rights to deny credit if items returned in unacceptable condition.
  • In case of Cash ON Delivery orders, charges for cod is not refundable.

Non-defective product(s)

  • Should you change your mind after purchase, please contact our customer service department immediately (Must within 2 hours after your payment ). We can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged. To return the product(s), you can refuse to accept the product(s) or contact our customer service department for a RMA (Return Merchandise Authorization).
  • Should you open the package, but do not want to accept the received product(s), having a return authorization request is necessary. The 10% restocking fee and the shipping & handling fee will be charged.
  • In case the buyer has purchased a wrong product, it can be exchanged and the buyer is responsible for return courier charges. And if the buyer wants to cancel the order and get refund, then a restocking fees of 10% will be charged and remaining amount will be refunded within 3-5 days after we receive the original order item.
  • We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after goods are returned.

Defective product(s)

  • All our products  comes with warranty. Defective products may be replaced if returned within the warranty period. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return goods directly to us without getting return authorization. It is difficult for us to find out your transaction record and this may result in delaying exchange or refund process.
  • Defective products must be returned within 10 days since the request of return. Otherwise, no replacement or refund will be made.
  • If the warranty expires or products are misused, it will be declared void. In case of laptop batteries if it is swollen or physically damaged badly then no replacement will be eligible. 
Free shipping

On all orders below 500 grams

Easy 10 days returns

Free returns within 10 days

30 days money back

If not satisfied get refund*

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LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.
Need help now? Let’s chat on whatsapp

First 100 customer offer

50%OFF

in installation charges.

LAP GADGETS - EASY RETURNS

returns

Shop confidently with our No RISK policy! Enjoy 10-day free returns and 30-day moneyback guarantee on all products. Click here to learn more and start shopping worry-free today!

Warranty Terms:

Hello and welcome to our store! We are committed to providing the best service possible and want to ensure that you have the most up-to-date information on our product warranties. Rest assured that all of our products come with a warranty specific to their particular model. We encourage you to take a moment to check the product description or specification before completing your purchase, so that you are aware of the specific warranty offered for your item. 

For example, we want you to know that for laptop batteries, we provide a 6-month or 12-month warranty, depending on the product. As for laptop chargers, the warranty period is 12 months. We hope that this information is helpful to you and that you can shop with confidence, knowing that we stand behind the quality of our products and are ready to assist you with any questions or concerns you may have.

Get Same Day Delivery

Order before 4 pm and select same day delivery option in cart page. Same Day Delivery charge Rs. 250 extra.    Or  Get next day delivery for order after 6 pm to 11.00 pm 

 (Same day & next day delivery available in Pune, Bengaluru, Surat,  Ahmedabad, Hyderabad, Chennai, Delhi NCR, Mumbai for prepaid orders only) 

Same day delivery not available on holidays and Sunday.

Get same day delivery Lap Gadgets

Your safety is our highest priority:

We use industry best tools to protect your valuable data and privacy. Our payment security system encrypts your information throughout transmission. We never share your credit card details with any third-party vendors, and we don’t sell your information to others. 

security

LAP GADGETS - EASY RETURNS

Easy Returns

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

f you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.
Need help now? Let’s chat on whatsapp

LAP GADGETS CUSTOMER SATISFACTION PROMISE

Buy with confidence with our No RISK purchase. We offer 10 days free returns and 30 days moneyback guarantee in our products (click here) to know more.

Easy Returns
Shipping Across India

Free shipping across nation for selected products. Shop at lapgadgets.in with confidence by mode of Cash on delivery / credit / debit card in selected cities. With more than 26000 pin code covered in India.

You can shop at lapgadgets.in with confidence. We have partnered with Paytm & Razorpay, a leading payment gatewayin India, to accept credit / debit  cards, netbanking, wallet payment and electronic check payments safely and securely for our customers.

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Excellent Support

Best in class customer support. We consider your issues as ours. We are available on call (0261-3510304) or watsapp (click here) or mail us your query at [email protected]. Timings are 10:30 am to 6.30 pm 

Get experts advice in buying correct laptop parts. Avoid the risk of laptop failure and other damage which may occur due to wrong part purchase. Our experts will be happy assisting you.

Expert's Advice

Online. In store. Always free.

If you aren’t 100% satisfied with this item you may return it or exchange it for free within 10 days after delivery. Simply bring it back to our store or mail it back to us with a free, pre-paid return label. After 10 days no free return eligible, you can still either self return or pay the return courier charges. 

I need to return an item.

Need help now? Let’s chat on whatsapp.